"Game Chat Disabled" in Daily on PC

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Geekorb

Absoutley, me too, new daily game works great, existing daily games it seems it hasn't been fixed...

BlissieBearrie
David_Mary wrote:

Received a message from a chess.com staff member advising me the devs had fixed the issue. I still have the issue.

Yes, I, too, received a message from a staff member over an hour ago. The following is what I quoted from his message:
"I was advised that our developers have fixed the issue, and everything on
your end should work correctly now."
I, too, still have the problem!

The same staff member (just minutes ago) sent me another message. And the following is what I quoted from his message:
"Our developers are currently working on the issue and it should be fixed shortly,
if not already. I’m really sorry you had to experience that, we’re doing our utmost to
prevent such errors in the future!"
I hope they fix the problem real soon! As mentioned in my previous comment here, some of my 'Daily' games are with long-time friends. I need to be able to chat with them again soon!

BobbyFishersGhost

On some games chat works. On others it doesn't. Chess.com has contacted me and they are working on it. thumbup

just1moreNight
U can disable chat so you can not chat with people who don’t have chat enabled
David_Mary
FrozenSquid904 wrote:
U can disable chat so you can not chat with people who don’t have chat enabled

That's not what this is about.

just1moreNight
Ok
David_Mary

The new daily game I started.... chat was fine, and then as soon as the game finished, (we played it quickly) it switched to "Chat disabled". Some of us like to have a post game chat.

David_Mary

Actually, scratch that. I checked and it was the opponent who blocked it after the fact this time. I wonder if it had to do with the fact that she asked me for money during the game and I said no. Separate issue I will be reporting for investigation.

just1moreNight
Let me explain sorry for the miss information. Let’s say you don’t want people you play with to be typing in the chat, let’s say somebody’s mocking you- so you disable chat. Now you don’t get messages… BUT hear is what I am trying to say, if the person YOU ARE PLAYING has chat disabled then when YOU try to type in chat it will say “chat disabled”. Get me
just1moreNight
Sorry I’m just trying to help
just1moreNight
If this isn’t the reason I’m very sorry for waisting your time
just1moreNight
Oh
just1moreNight
SORRY -post game chat- I like to have post game chats to but once the player has exited to the main menu you are no longer able to chat with them.
David_Mary

Squid, I get that you're trying to help, but I have had many post game chats in Daily Games. Your information is not correct.

David_Mary

I also tried to accept your game challenge, but looks like you retracted it. Too bad. I love playing chess.

just1moreNight
I sent that so we could test out the chat. sorry I didn’t read the comments before me I guess I had no idea what was going on
BlissieBearrie

As I mentioned ia previous message here, I've been a Chess.com member for over 7 years now; and within this timeframe, this has never happened before!  I'm able to chat in other areas here:  in other games and in my personal messages! I wonder what would cause the system here to malfunction just in this particular area?

BELCASAR

The chat is still deactivated for me

Martin_Stahl

My understanding is that it's fixed for new games but exiting games where the problem occurred still have the issue.

Geekorb

Mine seems to be fixed for existing games now too!! yay! Thank you chess.com