yes, that seems to be an issue. or its your network
Game Lagging on Opponent Moves
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I lost a game on this earlier today, but this is my most recent example. https://www.chess.com/game/live/121200043086
On move 10 I was always going to move my Queen. I was waiting forever for my opponent to make their 9th move. However, it looks like they made it really quickly but it took the server about a full minute to report it back to my client, so I just straight up lost a minute in a 3/2 game.