Game Review function stalling.

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TheFedExGuy

I play quite a bit on my IPad. Lately I have noticed that the game review function is stalling out at either the “missing wins” or “evaluating positions”. Is this an issue with IPad or do I have to adjust my settings.
Thank you.

Martin_Stahl
TheFedExGuy wrote:
I play quite a bit on my IPad. Lately I have noticed that the game review function is stalling out at either the “missing wins” or “evaluating positions”. Is this an issue with IPad or do I have to adjust my settings.
Thank you.

App or mobile web site?

TheFedExGuy

App.

Chessfan1935
I play on my phone and I have the same exact problem since several days now
4KnightsOfTheApocalypse

moved to help/ support.

4K

onesler
I have the same problem since a few days also. I put in a ticket with support, they recommended I restart my iPad. I’d laugh, but it’s getting very frustrating.
anima1989

same...

Rasputin404
Ditto. IPad, app. Not on PC. Haven't tried browser on ipad. When I'm doing self analysis, and I move a piece, there is always a delay, from 10 to 15 seconds, before the piece moves. Don't think it's waiting on the server or find analysis, feels like some tight loop in the UI sucking up all the cycles.
Even the screen auto rotate delays like that. Even the arrow to exit analysis delays, and then sometimes freezes the app entirely, other times clears the condition
TeacherOussama
Same problem! I love self analysis! I improved a lot using this option! Lately it is not working or lagging!
Duckfest

I have a similar issue on desktop using chrome. Game review works fine when used on an actual game, but the analysis gets stuck when used on PGNs I added manually.

Chessfan1935

Exactly the problem that persists on iphone does not happen at all on PC. But iphone still taking 10-15 seconds per move on self-analysis. Anyone know the reason or what to do about it? PC works just fine so I am not sure if it is related to me or to chess.com but the fact that so many of you share the same frustration now indicates it is not about my phone. My phone is iphone7 with İOS 15.8.1 maybe chess.com is no longer caring about older model iphones or IOS less than 16 I don't know?

Martin_Stahl
Chessfan1935 wrote:

Exactly the problem that persists on iphone does not happen at all on PC. But iphone still taking 10-15 seconds per move on self-analysis. Anyone know the reason or what to do about it? PC works just fine so I am not sure if it is related to me or to chess.com but the fact that so many of you share the same frustration now indicates it is not about my phone. My phone is iphone7 with İOS 15.8.1 maybe chess.com is no longer caring about older model iphones or IOS less than 16 I don't know?

I believe the Analysis issue being slow should be fixed in the next version of the app.

onesler
Any insights on when the next version is planned for?
Martin_Stahl

Not 100% sure but 4.2.25 was planned to be released at the end of this last week, though I don't know if that happened or how long it takes Apple to approve.

onesler
Thank you.
anima1989

An update came through today that fixed it for me on my ipad 2018. Had to remove my cache before it worked though.