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Game Review Is Stuck

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Avatar of jamesrntaylor
jamesrntaylor
Jan 14, 2023
0
#1

Hi,

For the last week or two, I've been unable to use Game Review on my MacBook Pro or iPhone 11 as I continuously get the message, "You've used your free Game Review for the day." I've cleared my cookies and cache and restarted my computer multiple times but since it's happening on both devices, I feel it's a different problem. How do I fix this?

Thanks in advance

Avatar of jamesrntaylor
jamesrntaylor
Jan 14, 2023
0
#2

Yes, 100% sure and I'm a gold member. I believe it's a bug.

Avatar of jamesrntaylor
jamesrntaylor
Jan 14, 2023
0
#3

I've sent an email to support@chess.com but haven't gotten a reply. Wanted to post this here too to see if I'd get a response from staff.

Avatar of jamesrntaylor
jamesrntaylor
Jan 17, 2023
0
#4

I emailed them on January 10th and still have not got a response.

Avatar of Martin_Stahl
Martin_Stahl
Jan 17, 2023
0
#5
jamesrntaylor wrote:

I emailed them on January 10th and still have not got a response.

 

Have you checked your junk/spam folders?

Avatar of jamesrntaylor
jamesrntaylor
Jan 17, 2023
0
#6
Martin_Stahl wrote:
jamesrntaylor wrote:

I emailed them on January 10th and still have not got a response.

 

Have you checked your junk/spam folders?

Yes.