games inside app and and website

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k3yp4y
some games show in my app. other games show in my website for chess.com. not all games appear everywhere. what can I do?
Martin_Stahl
k3yp4y wrote:
some games show in my app. other games show in my website for chess.com. not all games appear everywhere. what can I do?

 

All games should show on the website, other than games played against the computer option.

 

The app has a limited archive.

k3yp4y

the app doesn't show current games?

Martin_Stahl
k3yp4y wrote:

the app doesn't show current games?

 

For Daily games, it should show all active games you are playing. For the archive, it will show your recent games, but there is a limit on how many you will see.

 

The app also only will show open challenges for daily games.

k3yp4y

listen. all my current games has this problem. website shows all, and app shows some. is it not clear?

k3yp4y

does anyone understand me? some games current in app but not all current games

Martin_Stahl
k3yp4y wrote:

listen. all my current games has this problem. website shows all, and app shows some. is it not clear?

 

Yes it is clear. The app will not show all. You can filter games, to see some additional ones, but the whole archive will not load on the app.

Martin_Stahl

To clarify, you have 13 current Daily games. Are you saying not all of them can be seen in the app? 

 

If so, what kind of device and what version of the app? If you are on Android, clearing the app cache may help.

k3yp4y

3.8.4.973 and yes

Martin_Stahl
k3yp4y wrote:

3.8.4.973 and yes

 

3.8.4.19793?

 

If that is Android, have you tried clearing the app cache? If that doesn't work, uninstall/reinstall may help.

 

Finally, if none of that does anything, go to Settings > Report a Problem and explain the situation.

k3yp4y

RonaldJosephCote wrote:

  Why do you go to an app when you want the website?

what do you mean? I want all my current games in the app. is it too much to ask?

k3yp4y

RonaldJosephCote wrote:

  Its not too much to ask......the answer is, its too much to load. Originally this is a website.....accessed through a computer.  Its like saying, my car has a flat tire and the app can't fix it.

I really don't think you understand the problem

k3yp4y

RonaldJosephCote wrote:

 Suit yourself......meh.png

you think it's okay for website to showing me all games I have active, and app only show a few?