No, contact support, let them find out what's happenning there
games should have over long ago

You probably have to check the Auto-Win on Time setting here http://www.chess.com/home/echess_settings.html
You probably have to check the Auto-Win on Time setting here http://www.chess.com/home/echess_settings.html
I have two games where the time says a few minutes for a few weeks now. I have been on vacation, though. Do they now get the same time as I have been on vacation?