ImMalkah wrote:
Hello all chess players,
I purchased a membership for my friend but he didn't receive it. We have already checked his email as well and there's nothing there.
I also have the receipt for it in my email.
Please help me fix this because it's his birthday and I really want him to receive it sooner rather than later.
Thank you!
Did you gift an existing account here or to an email address?
Either way, you'll need to open a ticket with support.
https://support.chess.com/article/346-contact-us
Hello all chess players,
I purchased a membership for my friend but he didn't receive it. We have already checked his email as well and there's nothing there.
I also have the receipt for it in my email.
Please help me fix this because it's his birthday and I really want him to receive it sooner rather than later.
Thank you!