I had a year long GOLD membership subscription. I tried out a diamond membership month in between and after expiration of this diamond membership month, I do not have access to my gold membership. I still have 11 months left and paid already, does anybody know what I can do to fix it? Thanks guys!
The Free trial is only for one week.
When you upgraded to diamond on a trial basis, there should have been some credit for the unexpired portion of your gold membership.
For example, after 6 months, you would have a credit of 50% of what you had paid. In the US, that credit would be $14.50, which happens to be only $0.50 more than what a one month diamond monthly subscription costs.
After your free week, your trial automatically converted to a paid membership.
The diamond monthly charge is $14 , using your remaining credit up in only one month.
Tada!
/ Gold membership acknowledged.
I had a year long GOLD membership subscription. I tried out a diamond membership month in between and after expiration of this diamond membership month, I do not have access to my gold membership. I still have 11 months left and paid already, does anybody know what I can do to fix it? Thanks guys!