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Avatar of Fearful11

Hello Team, is it possible to hide/delete past game history ? Also is it possible to reactivate the closed account ? 

Avatar of Abhinav

I think deleting past games is not possible anymore. Opening a closed account is possible though.

Just write to support@chess.com and they'll help you. 

Avatar of Fearful11
  1. I havent got any response from them.till now...is there any other way where I can contact them ..like support phone number ?
Avatar of Abhinav

The support team is currently swamped with requests because of some bugs that the app has, and it's the holiday season as well... So they may be taking a little longer than usual. 

I don't think they have a support phone number, but you can open a ticket through the link below~

https://support.chess.com/article/346-contact-us

If you'll be a little more patient, I'm sure they'll reach out to you. 

Avatar of Fearful11

Thanks for your help !

Avatar of Martin_Stahl
Abhinav0121 wrote:

I think deleting past games is not possible anymore. ..

 

It's never been possible to delete or hide games.

Avatar of Strangemover

Our games remain forever as permanent memorials to our incompetence. 

Avatar of autobunny
Fearful1 wrote:

Hello Team, is it possible to hide/delete past game history ? Also is it possible to reactivate the closed account ? 

Who were you before, why do you want to hide your games and why are you fearful? 

Speak up. Ve have vays of making you talk

Avatar of Fearful11

Some are analysing my games and the way I play and using it against me in tournaments .it should not be the case and they should win against me by thier own tactics..

Avatar of Martin_Stahl
Fearful1 wrote:

Some are analysing my games and the way I play and using it against me in tournaments .it should not be the case and they should win against me by thier own tactics..

 

Preparing for your opponents is not uncommon. If you don't want people to be able to prepare for you, you have to remain completely anonymous online, but you still won't be able to hide your games. If someone figures out who you are, they'll be able see the games.