How can I open my closed account back
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My Chess.com account was suddenly closed. My account was closed even though I did not act in any way against the user agreement. Since I do not have an e-mail address connected to my account, I cannot use the support line. Can anyone tell me what I should do about this?
Jul 2, 2025
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#2
Hey @bnevolkankonak,
If your account was closed and you don’t have an email linked to it, the best thing you can do is go to Chess.com Support and submit a ticket using the “Contact Us” form at the bottom of the page.
Even if you can't log into your account, you can explain the situation in the form — just be sure to include:
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Your exact username
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The fact that no email is connected
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And politely request help reviewing the closure
Only the Fair Play or Support team can look into account closures. No one on the forums (including mods or members) can reopen it.
Hope it gets sorted out fairly!
@JosephReidNZ ♟️
Thanks for your reply but I don't understand how can I submit a ticket. Please can you tell me how to submit a ticket
