How can I regain access to my main account if my Facebook account is unavailable?

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Hi, before I start, I want to apologize if my English is bad.

I joined Chess.com in January 2020 and registered using my Facebook account. However, since July 2021, my Facebook account has become unavailable due to someone reporting it.

To verify my Facebook status, you can refer to this image: https://ibb.co/h7x9xbG

My main account on Chess.com is: https://www.chess.com/member/rezzvy - username: rezzvy

Recently, I created a new account due to the issue with my main account: https://www.chess.com/member/rezzvy02 - username: rezzvy02

I still have access to the email associated with my main account, and I can provide it as proof that I am the rightful owner. Is there any way I can regain access to my main account?

i dont have password because before im using my facebook account to logged in, when i try to use forget password feature, it says "You must login using Facebook. Your account does not have a password associated to it."

Martin_Stahl

You'll have to contact support directly:

https://support.chess.com/article/346-contact-us

They can work with you to set up a password.

rezzvy
Martin_Stahl wrote:

You'll have to contact support directly:

https://support.chess.com/article/346-contact-us

They can work with you to set up a password.

Hi thank you for the respond, i get my main account back now, i'm so happy <(")