Sounds like you are playing unrated games. Change to rated.
How Come I'm Not Rated?

Looking back into your LIVE Chess game history, every game you have played is unrated. Like Reb said, change over to rated. Don't play anything with the little "u" after the time controls.
-Mark
Thanks for the help, but how do I go about changing over to rated? Is there a place where I can change a setting to make sure that all my games are rated? Sorry for the stupid questions.

Thanks for the help, but how do I go about changing over to rated? Is there a place where I can change a setting to make sure that all my games are rated? Sorry for the stupid questions.
Yes, there is, go to the Settings tab( It's the one with the gear on it) and click filters. YOu should be able to filter requests and seeks
I've now played 36 games, and I'm still rated 1200, the same as when I started. All of my games have been in the 15 10 category. Can anyone tell me why?