Hi H, it doesn't sound like you're doing anything wrong, chess.com suggests
The problem is likely caused because your browser is caching the old image. Try doing a hard refresh on your Chess.com homepage and you should see the update:
- Control + F5 (PC)
- Command + R (Mac)
If this does not work, try closing out the browser and re-opening it and/or logging out of your Chess.com account and then logging back in.
And if none of these solutions work, please contact the Member Support department for further assistance.
This has been solved. Thanks to everyone for the help.