RichColorado wrote:
I been waiting for support for a month.
be patient they might not ever respond even when the say they will
Did the tool say you would be contacted?
How do I contact chess.com support?
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Hello, excuse me, friend, how would I buy the pro version from Venezuela without having a credit card or PayPal account?
Sep 17, 2025
0
#44
leon74329 wrote:
Hello, excuse me, friend, how would I buy the pro version from Venezuela without having a credit card or PayPal account?
Hmm. The premium version?
I have never heard of a pro version.
Sep 17, 2025
0
#45
justbefair is toooooooooooooooooooooooooooooooooo
[removed]
to give "WhatsNewInChess" their account back.
Maybe he is a [removed -- MS]?
Oct 6, 2025
0
#46
I need to change my credit card and I can't. I tried many many times, but the site is not working. I gave all the information, press the button and nothing happens. My signature will finish and I can't pay. Chess.com is losing money. Please, contact me. I want to talk to a real person of Chess.com. Not Chessica.
why my internet suddenly going slow while playing chesscom, i tried to speedtest and everything is alright, but when i play suddenly my ping went red and i lose so many times (i played bullet and f**k yeah so annoying)
Oct 26, 2025
0
#48
sh4laa wrote:
Just lost 30 ELO because I kept getting disconnected for some reason. My internet was fine even opened CMD just to ping google, and it was stable and fast enough in terms of bandwidth. I also tried clearing my browser cache and even re-logging into all my accounts on my devices.
You might check out the following.
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
AndrewSmith wrote:
Click on the orange button contact us and your send your issue.
Otherwise support@chess.com is the email address.
I been waiting for support for a month.
be patient they might not ever respond even when the say they will