How do I contact chess.com support?

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SweetPeaBuddy

But I’m an owner of two clubs and SA in several others.

TheMidnightExpress12
SweetPeaBuddy wrote:

But I’m an owner of two clubs and SA in several others.

im not sure then. Maybe clear cookies and cache

lecceitaly

I cannot get into my account. My User name is LecceItaly . My telephone number is [removed -- MS]. My email is [removed]

lecceitaly

I cannot get into my account. My user name is LecceItaly. It says name already taken. But that’s my user name. My telephone is [removed -- MS[ . My email is [removed]

Martin_Stahl

@lecceitaly make sure you're logging in and not creating a new account.

Martin_Stahl

Also, you shouldn't post your email or contact number or you risk getting spam. Staff already know your email address associated with the account and they don't contact via phone

TheMidnightExpress12

Btw support is not good anymore

Martin_Stahl
Golden_07 wrote:

Its 2025 we have robbots we have technology but still we cannot keep the cheaters out of the game .This game its not fun anymore ....Congrats chess.com ....I play 10 games and the 6 are cheaters and nothing change , every day the same . Whats the point to use my mind if the opponent cheats.. just to spent my time? No thanks .

It's highly unlikely any of those 6 games were played unfairly by your opponents

hopton5

I am afraid that there is no board displayed for my games. At least I can see the positions on a small display but have lost overall picture and cannot move.Also my game review has not been working for some time.Just have apology that there is a technical problem. Understand that most other users are unaffected

Martin_Stahl
hopton5 wrote:

I am afraid that there is no board displayed for my games. At least I can see the positions on a small display but have lost overall picture and cannot move.Also my game review has not been working for some time.Just have apology that there is a technical problem. Understand that most other users are unaffected

If you're on Safari, this is fixed now. It was an issue with older versions not compatible with a recent change. That said, you should update your browser anyway