How do I get my points refunded?

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Paul1e4

One of my opponents last month had his account closed for fair play violations on April 6th. I still have not had my points refunded, 16 days later. How can I get a refund?

justbefair
wrote:

One of my opponents last month had his account closed for fair play violations on April 6th. I still have not had my points refunded, 16 days later. How can I get a refund?

You need to contact Support.

Paul1e4

I don't know how to contact support. All I get is that AI bot that gives irrelevant answers.