There is a setting to auto-claim on time. It is currently only available through the website but I would verify you have that set.
If the games are not part of a tourney and less than 4 moves have been made you should be able to abort without impacting your rating.
Hi
Started some daily game (3 days per move) but some opponents never even place their opening move or 'default' on time. Now I"m not a person who wants to win this way but after a certain amount of moves, it should happen. I don't see any option for this or to report.
Any ideas?