How to get refunded for Diamond membership?

PetrosDube
I don't know what happened I just saw that Chess.com deducted an annual payment of $99 for Diamond membership when I didn't even switch to that subscription. How can I contact them to get my refund? I am also unable to unsubcribe from diamond.
notmtwain
PetrosDube wrote:
I don't know what happened I just saw that Chess.com deducted an annual payment of $99 for Diamond membership when I didn't even switch to that subscription. How can I contact them to get my refund? I am also unable to unsubcribe from diamond.

Send an email to support@chess.com

PetrosDube

I did but no reply. 

notmtwain
PetrosDube wrote:

I did but no reply. 

It sometimes takes them a couple of days, especially over a weekend.

RonaldJosephCote

  Chess.com is located in Calif......its 4 am there now. Don't think the banks are open.

PetrosDube

ok I hope they will respond and refund me.

jdcannon

I assume you got your refund now? 

 

If not, DM me and I will help you. 

MainframeSupertasker

Account closed?

jdcannon

duh.. I guess he is unlikley to see this. i will email. lol

RonaldJosephCote

  He needed that money to pay the rent.....now he's out in the street.cry.png He'll be dead by the end of the week and Chess.com will have a lawsuit on their hands.frustrated.png

jdcannon

Probably... 

MainframeSupertasker

I feel scared, JD sad.png