How to Report Abusive and Vulgar Language

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Avatar of ArrowniteEZ

I got repeated messages from a user and I want to report him. He sent repeated, vugar messages. He also accused me of doing something to him that I did not do. I would not disclose his messages here, but go to my account homepage to see. Please report or give suggestions. Thank You!  

Avatar of Robert_New_Alekhine

Go to support.chess.com and on the top right you will find "Contact". Press that and email staff.

Avatar of RonaldJosephCote

  "He also accused me of doing something to him that I did not do".      Let me guess.Undecided  He called you a cheater.Frown

Avatar of RonaldJosephCote

     I just looked at your home page. You need to block him. Go to "your account"  click on "privacy"--the pad lock. scroll down, write his name in the box. He won't bother you again.Wink

Avatar of ArrowniteEZ

It is ok now. I emailed staff and blocked him. He is now muted. Thank you all for the advice!

Avatar of Chess1981

I am not a prude, but it bothers me when opponents curse me out after I have beaten them.  Just now the user [please do not name & shame others in the public forums or reproduce offensive content] after I put him in a position where I would either mate or win his queen.  It's just not appropriate.  There should be some sanctions for behavior like this.

[Instead, please report such behaviour to the Support team via the link given above, which is also available via Help -> Report Abuse -> Contact and directly via https://support.chess.com/customer/portal/emails/new. If it was in Live Chess Chat, get a screen shot; if it was a user note or message, don't delete it - Support staff will do so once they have investigated and verified. Thanks, David - moderator]

[Yikes - sorry about that - I didn't understand all of the protocols here.  Lesson learned.  Chess1981]

Avatar of RonaldJosephCote

   You might want to RE-post this;   $%&* YOU lil $(*&       Wink Trust me.

[I'd really prefer people to leave out the first letter too, because that makes it way too easy to deduce what the profanity was. Thanks! David]

Avatar of RonaldJosephCote

    I thought he was "new"!Frown    He's been here 3 yrs.Surprised

Avatar of imVaishnav
I think this language in the world of chess is not good even if u r a GM or IM or FM etcetera