How to stop getting alerts from "Hans Moke Niemann " thread?

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Avatar of MARattigan

I am getting continual alerts from the thread even though it seems to have been deleted. I was getting alerts from the thread before it was deleted even though I unfollowed it numerous times and no new posts were occurring.

Avatar of Martin_Stahl
MARattigan wrote:

I am getting continual alerts from the thread even though it seems to have been deleted. I was getting alerts from the thread before it was deleted even though I unfollowed it numerous times and no new posts were occurring.

Generally speaking threads aren't deleted. Where was it located?

Avatar of MARattigan

Apparently at https://www.chess.com/forum/view/general/hans-moke-niemann?ncc=1#first_new_comment.

Screenshots:

Usual view with alert

After clicking on "Hans Moke Niemann"

And after hovering over the still present alert

Avatar of Martin_Stahl

The OP is muted so it shouldn't be generating any new alerts. The alert may have been from last week when there was a bug.

Have you tried using Clear Alerts in the past 12 hours? My bugged alerts all cleared the last time I did that.

Avatar of pleasedontsing

Go to the Thread. In the bottom Corner ( ON the Page Not on mobile,)there is a IS a checked Box "subscribed" ...U Just uncheck it

Avatar of Martin_Stahl
pleasedontsing wrote:

Go to the Thread. In the bottom Corner ( ON the Page Not on mobile,)there is a IS a checked Box "subscribed" ...U Just uncheck it

The original poster of the topic is muted so that's not an option.

Avatar of pleasedontsing

Ohhh OK i didnt know that I thought IT would Work regardless...learn sth new every day

Avatar of playerafar
Martin_Stahl wrote:
pleasedontsing wrote:

Go to the Thread. In the bottom Corner ( ON the Page Not on mobile,)there is a IS a checked Box "subscribed" ...U Just uncheck it

The original poster of the topic is muted so that's not an option.

it should be.

Avatar of Martin_Stahl
playerafar wrote:
Martin_Stahl wrote:
pleasedontsing wrote:

Go to the Thread. In the bottom Corner ( ON the Page Not on mobile,)there is a IS a checked Box "subscribed" ...U Just uncheck it

The original poster of the topic is muted so that's not an option.

it should be.

Muted content is hidden, so can't be loaded and won't generate new alerts since it can't be posted in.

Avatar of pleasedontsing

IT only works on the Website though Not on mobile

Avatar of playerafar
Martin_Stahl wrote:
playerafar wrote:
Martin_Stahl wrote:
pleasedontsing wrote:

Go to the Thread. In the bottom Corner ( ON the Page Not on mobile,)there is a IS a checked Box "subscribed" ...U Just uncheck it

The original poster of the topic is muted so that's not an option.

it should be.

Muted content is hidden, so can't be loaded and won't generate new alerts since it can't be posted in.

But people are saying they're getting the alerts.
If what you're saying is accurate Martin - then those alerts should stop.

Avatar of magipi

Right now, I am getting alerts from another muted troll's deleted thread. Something is bugged in the chess.com server for sure.

Avatar of playerafar
magipi wrote:

Right now, I am getting alerts from another muted troll's deleted thread. Something is bugged in the chess.com server for sure.

Not a new thing. They'll probably fix it soon.
Although alerts bugs seem to be the most persistent kind of bugs over the years.

Avatar of Martin_Stahl
magipi wrote:

Right now, I am getting alerts from another muted troll's deleted thread. Something is bugged in the chess.com server for sure.

What thread?

Avatar of Martin_Stahl
playerafar wrote:
Martin_Stahl wrote:
playerafar wrote:
Martin_Stahl wrote:
pleasedontsing wrote:

Go to the Thread. In the bottom Corner ( ON the Page Not on mobile,)there is a IS a checked Box "subscribed" ...U Just uncheck it

The original poster of the topic is muted so that's not an option.

it should be.

Muted content is hidden, so can't be loaded and won't generate new alerts since it can't be posted in.

But people are saying they're getting the alerts.
If what you're saying is accurate Martin - then those alerts should stop.

There have been some bugs where some muted accounts are still showing content in the apps. It doesn't happen on all muted accounts, or even most as far as I'm aware, but in general, what I mentioned is correct.

Avatar of playerafar

"There have been some bugs where some muted accounts are still showing content in the apps"
that looks accurate.

Avatar of magipi
Martin_Stahl wrote:
magipi wrote:

Right now, I am getting alerts from another muted troll's deleted thread. Something is bugged in the chess.com server for sure.

What thread?

"Cry about it jannie worshippers".

No matter what I do, the alert camoes back in 10 seconds.

Avatar of playerafar

I'm glad though -

that they've started doing these formal pre-announced server shutdowns again.
Probably helps with getting things in shape.
Worth the small negative.

Avatar of Martin_Stahl
magipi wrote:
Martin_Stahl wrote:
magipi wrote:

Right now, I am getting alerts from another muted troll's deleted thread. Something is bugged in the chess.com server for sure.

What thread?

"Cry about it jannie worshippers".

No matter what I do, the alert camoes back in 10 seconds.

Ah, that's probably due to the bug from last week. Have you tried Clear Alerts? All my stuck notifications from that have cleared.

Avatar of playerafar

X and 'clear alerts' haven't been working for me.
The alerts I've already x'd come right back as soon as I do anything.