I am unable to contact support!

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Avatar of Nordanary

I recently started the free trail for a premium account and was planning on canceling it before it went through. I was unable to cancel in time due to some issues. I tried to contact support to issue a refund but the AI chat bot will not respond to my request. I tried multiple times and followed the article that was listed and still got no response. I need help.

Avatar of Martin_Stahl
Nordanary wrote:

I recently started the free trail for a premium account and was planning on canceling it before it went through. I was unable to cancel in time due to some issues. I tried to contact support to issue a refund but the AI chat bot will not respond to my request. I tried multiple times and followed the article that was listed and still got no response. I need help.


Try it again. Staff found an issue and fixed it