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I cant change my username

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Abhinav

If you're having problems changing the username the regular way, you can contact site support and request a username change.

https://support.chess.com/article/346-contact-us

happy

GrandMaesterAdam

Ok.. I don't know what happened but I updated other information in my profile then it allowed me to change my username.. Phew!

No longer KKK affiliated.. just GoT

m1n1z

none of those methods worked 4 me bro😭

Abhinav

Just write a mail to site staff at support@chess.com requesting a username change, and they'll do it for you, if possible.

1KDelay

I just cleared my status and it worked for me if that doesn't work then I have no idea.

TedBundy1974
TTVWawawiwa wrote:

I go straight to the settings page and try to change username but i get this message "To avoid confusion, you may not change your username while connected to Live Chess or registered for any Live Chess competition. Please try again after you are done playing."

I ensure that I am not into Live Chess. But how to ensure I am not registered to any Live Chess Competition? I don't even remember registering to any such competition and I'm unable to track them on my profile either.

PJForever11

I encountered the same problem and turned to this platform for assistance. I'd like to share what ultimately resolved the issue for me. Initially, I attempted the basic troubleshooting step of logging out and logging back in after checking the information provided here. However, this didn't yield the desired results.
Then, I took a slightly different approach specifically for the website Chess.com. I decided to clear the cache and cookies associated with the site. After completing this step, I attempted the process again, and to my delight, it worked flawlessly. I was finally able to successfully change my username. It's worth noting that once you do make the change, there's a waiting period of around three months before you can alter it again. Therefore, when you do decide on a new username, it's wise to choose carefully to avoid any regrets later on. Hope this helps.

josh_leonard

Had same trouble. Cleared Cookies Logged out. Closed Browser. Opened Browser. Logged back in.
Name Change Worked (for my student!)

BombCraft
Martin_Stahl wrote:
EthanPeiser wrote:

I go straight to the settings page and try to change username but i get this message "To avoid confusion, you may not change your username while connected to Live Chess or registered for any Live Chess competition. Please try again after you are done playing."

If you keep getting that, close out of all other tabs and log out. Log back in and immediately change your username.

didnt work

2osk

the logging in and out worked. Thanks!

oombecay

SOLUTION!!!!

If you're account is connected to your facebook, link your account via email and disconnect your account with your facebook.

this is what worked for me, hope this helps!

SiennaCruise

doesnt work for me no matter what i do

KhaelPlaysChess

THIS KEEPS HAPPENING TO ME I LOG OUT AND THEN THIS IS WHAT HAPPENS!!

SiennaCruise

Ok so here is what you do. Log into firefox. click on settings as soon as you are in chess.com, then change your profile pic first, after that click on change username. It will work.

basixTheSwexy
Thanks for moderating for us.
SiennaCruise

hahaha thats ok :0 Happy to help. Maybe chess.com will give me a job happy.png

eliot640
I’m trying to change my username but it can’t connect, my wife is fine
basixTheSwexy
I can why you need a user change.