I cant change my username

Sort:
Avatar of Abhinav

If you're having problems changing the username the regular way, you can contact site support and request a username change.

https://support.chess.com/article/346-contact-us

happy

Avatar of GrandMaesterAdam

Ok.. I don't know what happened but I updated other information in my profile then it allowed me to change my username.. Phew!

No longer KKK affiliated.. just GoT

Avatar of m1n1z

none of those methods worked 4 me bro😭

Avatar of Abhinav

Just write a mail to site staff at support@chess.com requesting a username change, and they'll do it for you, if possible.

Avatar of 1KDelay

I just cleared my status and it worked for me if that doesn't work then I have no idea.

Avatar of TedBundy1974
TTVWawawiwa wrote:

I go straight to the settings page and try to change username but i get this message "To avoid confusion, you may not change your username while connected to Live Chess or registered for any Live Chess competition. Please try again after you are done playing."

I ensure that I am not into Live Chess. But how to ensure I am not registered to any Live Chess Competition? I don't even remember registering to any such competition and I'm unable to track them on my profile either.

Avatar of PJForever11

I encountered the same problem and turned to this platform for assistance. I'd like to share what ultimately resolved the issue for me. Initially, I attempted the basic troubleshooting step of logging out and logging back in after checking the information provided here. However, this didn't yield the desired results.
Then, I took a slightly different approach specifically for the website Chess.com. I decided to clear the cache and cookies associated with the site. After completing this step, I attempted the process again, and to my delight, it worked flawlessly. I was finally able to successfully change my username. It's worth noting that once you do make the change, there's a waiting period of around three months before you can alter it again. Therefore, when you do decide on a new username, it's wise to choose carefully to avoid any regrets later on. Hope this helps.

Avatar of josh_leonard

Had same trouble. Cleared Cookies Logged out. Closed Browser. Opened Browser. Logged back in.
Name Change Worked (for my student!)

Avatar of BombCraft
Martin_Stahl wrote:
EthanPeiser wrote:

I go straight to the settings page and try to change username but i get this message "To avoid confusion, you may not change your username while connected to Live Chess or registered for any Live Chess competition. Please try again after you are done playing."

If you keep getting that, close out of all other tabs and log out. Log back in and immediately change your username.

didnt work

Avatar of 2osk

the logging in and out worked. Thanks!

Avatar of beachl3ak

SOLUTION!!!!

If you're account is connected to your facebook, link your account via email and disconnect your account with your facebook.

this is what worked for me, hope this helps!

Avatar of SiennaCruise

doesnt work for me no matter what i do

Avatar of SiennaCruise

Ok so here is what you do. Log into firefox. click on settings as soon as you are in chess.com, then change your profile pic first, after that click on change username. It will work.

Avatar of SiennaCruise

hahaha thats ok :0 Happy to help. Maybe chess.com will give me a job happy.png

Avatar of eliot640
I’m trying to change my username but it can’t connect, my wife is fine
Avatar of JEEEavin42

You just close all tabs except the profile one and it should work, at least for me

Avatar of AliAref_Mohammadzada

I also get this message

Avatar of Qrobbit
xGerWalD wrote:

The same thing happens to me. But I was able to do it by clearing site cookies. This is the guide I used for Firefox browser.

I also got it to work after switching to Firefox.

Avatar of Michael248

We can always play on Lichess until this bug is fixed.

Avatar of compressedpotato

This probably won't work for everyone, but I was able to change my username by going to settings instead of profile. When I went to profile and clicked change username, I received the message everyone else got every single time. However, for some reason going into settings and clicking the link took me to the change username page.