I cant move my pieces!!!

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InternationalMasterD

please help I cant move my pieces in thematic tournaments in daily it comes something like this

but the game is almost over

https://www.chess.com/game/daily/477099843

InternationalMasterD

this is happening in all thematic tournaments

Reinlynx

me too, all thematic tournaments is falling, but  960 - ok

Martin_Stahl

It's a known bug and staff are working on it.

Tournamentix

@Martin_Stahl: Quite obviously staff are working on it.

Today position in my game war restored, now I still can't make a move as Chess.com assumes they're all "illegal":

Martin_Stahl
Tournamentix wrote:

@Martin_Stahl: Quite obviously staff are working on it.

Today position in my game war restored, now I still can't make a move as Chess.com assumes they're all "illegal":

 

 

Is that happening on all your thematic daily tournament games?

 

Tournamentix

Well, personally (and until now) I've only this one affected, which is already enough to pause all my daily games since five days now. Two other members let me know today, that they can't make moves in their "restored" games.

For me, it's even more important, that already since weeks the majority of activities in my League is interrupted due to side effects of Chess.com's tries to manage their servers: And the list of bugs is still increasing.

Reinlynx

in 960 and these positions (the queen is replaced by a bishop, f.e.) everything is also ok

https://www.chess.com/tournament/banshee-war-bishop-royal

Martin_Stahl
Tournamentix wrote:

Well, personally (and until now) I've only this one affected, which is already enough to pause all my daily games since five days now. Two other members let me know today, that they can't make moves in their "restored" games.

For me, it's even more important, that already since weeks the majority of activities in my League is interrupted due to side effects of Chess.com's tries to manage their servers: And the list of bugs is still increasing.

 

If you have one of the apps, you might try moving there.

Tournamentix

@Martin_Stahl: Just tried this. The same game isn't restored yet on the App. There it still shows only an empty chessboard.

Update: Now in the browser it shows the starting position again. At the end of actions taken we're back to the previous stage.

Martin_Stahl

Good to know. Some members have had success on the app so thought it was worth a shot.

ruichenghao

Please help People steal my time at the end when they have very little like 1 secound or 10 then they swap time with me then they make me not able to move!P.S it was not bonus time

Tournamentix

@Martin_Stahl: Perhaps I've just missed my today's chance to end forced vacations for all my daily games ... by checking it too late in the App. It's best having several devices to manage one or some moves on Chess.com in these months.

Martin_Stahl
ruichenghao wrote:

Please help People steal my time at the end when they have very little like 1 secound or 10 then they swap time with me then they make me not able to move!P.S it was not bonus time

 

https://support.chess.com/article/423-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken

Martin_Stahl
Tournamentix wrote:

@Martin_Stahl: Perhaps I've just missed my today's chance to end forced vacations for all my daily games ... by checking it too late in the App. It's best having several devices to manage one or some moves on Chess.com in these months.

 

Can you check your games again?

A99mat

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