I can’t start another conversation in support
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Donwilldominatechess
17 hrs ago
0
#1
I needed help so I went to support and asked about something. Then it said the conversation had ended and will not let me ask it about any other problems.
14 hrs ago
0
#3
Donwilldominatechess wrote:
What do I do?
Back out of that conversation and start a new one.
Donwilldominatechess wrote:
How?
This might help:
https://www.chess.com/blog/MrChatty/how-to-get-a-human-in-the-superb-support-bot
If you have any questions just ask in the comments section, an agent will be available to assist you in 4-5 business days.....
Basically click on the <
at the top left corner
then it'll show you list of all convos you've had w/ the bot, then click on 'contact support', it starts a new conversation
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