I can’t watch games on my chess mobile app

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Avatar of TRXPLXRD
I have been trying to watch games on the chess app but every time I press watch it just sends me to my Home Screen. I tried watching on my computer it will allow me to watch specific time games but under all games it’s just blank. I have tried reinstalling but it didn’t work. I use an iPhone X
Avatar of motwnrealtor
Every time I go to watch a game it kicks me off.
Avatar of ReddersP
Same issue.I’m using an iPad (2018) and when I click on the ‘watch’ feature, the application crashes.
Avatar of iMHznD
I cant watch professional play.. iPhone 11
Avatar of findingshade
Same issue here as well. When I click on “Watch” on both my iphone & ipad, the app shuts down. The watch feature on my PC like yours is blank. I’m curious if this issue is site-wide? Or if it is just an issue for some of us? I really hope they aren’t going to change that feature to paid-memberships only.
Avatar of FlightToBolivia

I pay and it is happening to me

Avatar of findingshade
Thank you for the clarification. I was about to purchase a membership but held off once this started happening. Hopefully it is just a bug-fix that they will soon fix. It’s my morning-coffee time entertainment!
Avatar of Martin_Stahl
TRXPLXRD wrote:
I have been trying to watch games on the chess app but every time I press watch it just sends me to my Home Screen. I tried watching on my computer it will allow me to watch specific time games but under all games it’s just blank. I have tried reinstalling but it didn’t work. I use an iPhone X

 

It's happening on the website unless the type of game is changed. 

 

Staff is aware.

Avatar of chesslight4983
Update the app fixes it
Avatar of FlightToBolivia

Nice. It didn't yesterday but does now. Thanks!

 

Avatar of Rlmoorex
Same here. iPhone 8 Plus, very latest iOS.
Avatar of pallakonto

I had this problem at the previous update, and it has now recurred. Are there any new fixes in the offing?

Avatar of drtung

This issue is back as of December 2023. Watching games not possible on iPhone and iPad.

Avatar of Martin_Stahl
drtung wrote:

This issue is back as of December 2023. Watching games not possible on iPhone and iPad.

It's fixed now

Avatar of gogu2k18
Yep, sometime today they have fixed it (until the next time they’ll break it again, that is)
Avatar of CollegeFuture

Still not working for me on android

Avatar of Boone2023
gogu2k18 wrote:
Yep, sometime today they have fixed it (until the next time they’ll break it again, that is)

Some people are just never happy.

Avatar of Martin_Stahl
CollegeFuture wrote:

Still not working for me on android

Android app? If so, what version?

I just tested without issues.

Avatar of drtung

I mentioned to support that this feature is completely missing on the web version. Would be extremely easy to add this, it seems. Odd to not have a place to watch games on chess.com.

Avatar of Martin_Stahl
drtung wrote:

I mentioned to support that this feature is completely missing on the web version. Would be extremely easy to add this, it seems. Odd to not have a place to watch games on chess.com.

You can watch games on the website and it's been possible ever since I've been a member.

https://support.chess.com/article/789-how-can-i-watch-a-game