I couldnt able to play with any one. my account is locked

Hello Sire,

My account is locked. Pop up says, i have terminated the game without logging out. Kindly help me out.

Thanks,

Chandra

have a read here first...

http://www.chess.com/forum/view/help-support/fair-play5

Hello Sir,

I undestand. but, i havent disconnected in middle of the game. I really dont know what was happened. Please tell me what can be done to unlock my account and confirm if it cannot be done.

Regards,

Chandra.

Read post #2.

Hello Sir,

Thank you.

Just close my account permanently.

Thanks,

Chandra.

See ya....

I believe you may do that yourself if you wish, and at any time.

But, if you return and create a second / replacement account, that will not remove the penalty the site imposes on you for your behaviour.

So I suggest you work at reversing the penalty (the site probably provided a suggestion for that, else you could visit the 'fair play' link posted earlier here -- eg. play often enough with 'friends', to demonstrate that your behaviour has improved).

sftac

All of which may be correct, but, it's not up to the site to adapt to the few members who run afoul of such issues.

It would be helpful to receive a warning message prior to penalties being imposed (but I think this happens -- doesn't it?).

Those few members with such issues, have an opportunity to reverse their penalty through playing with 'friends' and should also learn from their mistakes.

sftac

yeah, but warning players each time they do something wrong or that debits their 'fair play' record would take some of the mystique out of this site.

sftac