I filed a report... what happened

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Grandmaster130567

I filed a report on chess.com because they unfairly banned me from this site for a few hours and I wanted compensation ( 4 months ago)... I still have not gotten a reply on that! What on earth happened that they cannot reply to reports?!

Martin_Stahl
Grandmaster130567 wrote:

I filed a report on chess.com because they unfairly banned me from this site for a few hours and I wanted compensation ( 4 months ago)... I still have not gotten a reply on that! What on earth happened that they cannot reply to reports?!

If you opened a ticket 4 months ago, they should have replied. Did you check your spam/junk folders?

Grandmaster130567
Epic_Mind17_Chess wrote:
Why were u banned unfairly or fairly. What was the problem

I got one 100 accuracy game in 10 moves

Grandmaster130567
Martin_Stahl wrote:
Grandmaster130567 wrote:

I filed a report on chess.com because they unfairly banned me from this site for a few hours and I wanted compensation ( 4 months ago)... I still have not gotten a reply on that! What on earth happened that they cannot reply to reports?!

If you opened a ticket 4 months ago, they should have replied. Did you check your spam/junk folders?

YES IT IS NOT THERE!1

Martin_Stahl
Grandmaster130567 wrote:
Martin_Stahl wrote:
Grandmaster130567 wrote:

I filed a report on chess.com because they unfairly banned me from this site for a few hours and I wanted compensation ( 4 months ago)... I still have not gotten a reply on that! What on earth happened that they cannot reply to reports?!

If you opened a ticket 4 months ago, they should have replied. Did you check your spam/junk folders?

YES IT IS NOT THERE!1

How did you submit a support request? Did you receive the automated reply that the request was received?

magipi
Grandmaster130567 wrote:

banned me from this site for a few hours

Does such a few hour long ban even exist? I don't think so.

marcellothearcane

I reckon he needs at least £100 million from chess.com and a few other random high profile GMs to compensate his loss of earnings...

marcellothearcane

But these cases can take years not months, so not really surprising that you're still waiting

Grandmaster130567
magipi wrote:
Grandmaster130567 wrote:

banned me from this site for a few hours

Does such a few hour long ban even exist? I don't think so.

It does, I checked the site in the morning it said the owner of this site has banned you.. Then in the afternoon it let me log in