I lost my Diamond membership
Sort:
So, I spent the over $100 fee to get the diamond membership for a year, and today it just randomly disappeared. What can I do to get it back?
Feb 18, 2023
0
#2
LoriTheAwesome wrote:
So, I spent the over $100 fee to get the diamond membership for a year, and today it just randomly disappeared. What can I do to get it back?
Contact support directly.
https://support.chess.com/article/346-contact-us
I also lost my diamond membership. I was saving some analysis, but then suddenly it said upgrade to save. I was confused but then I messaged Chess.com about this both on Gmail and this website, but I got no response.
Aug 4, 2024
0
#4
MythreshGM wrote:
I also lost my diamond membership. I was saving some analysis, but then suddenly it said upgrade to save. I was confused but then I messaged Chess.com about this both on Gmail and this website, but I got no response.
It can take time to get a response. Right now it's 1-5 days.
Martin_Stahl wrote:
MythreshGM wrote:
I also lost my diamond membership. I was saving some analysis, but then suddenly it said upgrade to save. I was confused but then I messaged Chess.com about this both on Gmail and this website, but I got no response.
It can take time to get a response. Right now it's 1-5 days.
Thanks for the information