I want to get contact with "human" support

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Avatar of GacekXXX

I wanted to get payment refund for subscription, i made ticket in help section but i feel that i'am still texting with bot and answers are not sure, can anyone help me with that.

Avatar of justbefair
GacekXXX wrote:

I wanted to get payment refund for subscription, i made ticket in help section but i feel that i'am still texting with bot and answers are not sure, can anyone help me with that.

If you got to the refund form and sent it in, you will get it.

When did you send it in?

Avatar of GacekXXX

I sent it 2 days ago but i get answer which was looking like it was bot and the ticket was closed

Avatar of justbefair

It looks like the membership cancellation was processed.