I think that's a known bug. Maybe contact support@chess.com
Insights updates
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Aug 12, 2022
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#3
Ana_williams_Chess wrote:
hi, i have brought a diamond membership today but when i try look at insights it only shows my old insights from my trial membership months ago. it also says i have played no games in the last month
It's showing games from that timeframe now. So it probably just needed some time to update the games, since none of them would have been analyzed while you didn't have diamond.
hi, i have brought a diamond membership today but when i try look at insights it only shows my old insights from my trial membership months ago. it also says i have played no games in the last month