Issue with familly subscription plan

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Avatar of fkthsshtmt


I can't add my friend to the familly plan, idk why it says"invitation is invalid", same when i gave him the invitation link. PLS some help would be welcome, the chatbot is completely lost and the contact support may take up to 4 days.

Avatar of TheArmyOfImperialism
Eat cheese
Avatar of SacrifycedStoat
I don’t know what’s going on. I think contacting support is the best option.
Avatar of Martin_Stahl
fkthsshtmt wrote:

I can't add my friend to the familly plan, idk why it says"invitation is invalid", same when i gave him the invitation link. PLS some help would be welcome, the chatbot is completely lost and the contact support may take up to 4 days.

There are limitations on who can join a Family Plan

https://support.chess.com/en/articles/10067907-friends-family-plan-faq

https://support.chess.com/en/articles/10067907-friends-family-plan-faq#h_ce25a24b5b