It isn't matchmaking into a game.

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acresend

For the last few days chess.com has been pairing me with opponents higher rated that me (they're 1600 while I'm 1400) and now, it takes forever for me to play one game even though my internet is good, and I hadn't done anything wrong. Please I need help, what should I do?

Martin_Stahl
acresend wrote:

For the last few days chess.com has been pairing me with opponents higher rated that me (they're 1600 while I'm 1400) and now, it takes forever for me to play one game even though my internet is good, and I hadn't done anything wrong. Please I need help, what should I do?

https://support.chess.com/en/articles/8598433-how-do-i-choose-what-rating-my-opponents-are

Check your settings but I believe it pairing takes too long then the algorithm expands the range to find an opponent.

gmantsang

Same issue, can't play a game tried 1 min 3 mins and 5 mins

Martin_Stahl
gmantsang wrote:

Same issue, can't play a game tried 1 min 3 mins and 5 mins

There was a problem earlier that has since been resolved

Arialink

same issue here

InTheCommunistBasement

could be more server maintenance, can't play either

KaidenMe16

Same issue

Martin_Stahl

There was an issue earlier that has been resolved

onlyTheSame

same issue

c001d00d

same problem. Could you guys resolve it asap?

KublaiCat

I'm also getting this for the past hour or so

BrickSacrifice
Same problem here.
Martin_Stahl

There was a site wide issue in the early hours US time that has been resolved

imoveB

Still not working for me. I tried expanding the rating range. Still can't find a game.

Martin_Stahl
imoveB wrote:

Still not working for me. I tried expanding the rating range. Still can't find a game.

Website or app? What time control?

imoveB
Martin_Stahl wrote:
imoveB wrote:

Still not working for me. I tried expanding the rating range. Still can't find a game.

Website or app? What time control?

Website. 15/10

Martin_Stahl

Try clearing your browser cache

imoveB
Martin_Stahl wrote:

Try clearing your browser cache

Didn't work. Still can't find a game.

Martin_Stahl

What browser are you using?