Leagues not working

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Avatar of Sameer_chess-player

So recently I got into Champion league, and my league has been empty for over a week now. Can anyone help with this?

Avatar of Martin_Stahl
Sameer_chess-player wrote:

So recently I got into Champion league, and my league has been empty for over a week now. Can anyone help with this?

You'll need to leave leagues and rejoin. Then play a game to get added to a working division.

Avatar of ganonc

Thanks for that. Can you leave leagues from the app or is that only on the website? I’m having trouble finding that. Thanks for your help.

Avatar of Martin_Stahl
ganonc wrote:

Thanks for that. Can you leave leagues from the app or is that only on the website? I’m having trouble finding that. Thanks for your help.

I believe you can do it on the app as it just loads an embedded web browser.

Avatar of cordially55

I played 10 games but I still not in any division. How do they work?

Avatar of LochaSog

I got the same thing, champion league has been empty for a while...

Avatar of phoebus7

I'm having the same problem:

my group seems to be frozen, all players at 0

I played some games but that have not been accounted

Avatar of Martin_Stahl
LochaSog wrote:

I got the same thing, champion league has been empty for a while...

You should be placed in a new division after completing your next game.

Avatar of Martin_Stahl
cordially55 wrote:

I played 10 games but I still not in any division. How do they work?

You are actively in Leagues. Go to https://www.chess.com/leagues and click the Join Leagues link

Avatar of GabyNguyen

Can chess.com fix this bug already, it's practically been around for over a month

Avatar of Martin_Stahl
GabyNguyen wrote:

Can chess.com fix this bug already, it's practically been around for over a month

Developers have been working on the problems.

Avatar of bravemaddux

same problem for me I got promoted to Champions league but It wont put me in a new league despite playing 10+ games

Avatar of Martin_Stahl
bravemaddux wrote:

same problem for me I got promoted to Champions league but It wont put me in a new league despite playing 10+ games

Try leaving leagues and rejoining. Then play a game and see if you get placed in a new division.

Avatar of HappyPlaystation
Martin_Stahl wrote:
bravemaddux wrote:

same problem for me I got promoted to Champions league but It wont put me in a new league despite playing 10+ games

Tyr leaving leagues and rejoining. Then play a game and see if you get placed in a new division.

I have been doing what you have said and it is still not working can chess.com please fix this its been 3 months

Avatar of 29noL

I guess we all have to face the facts:

Avatar of 29noL

We are individually that good we've been placed on a league of our own😂.

Avatar of djanbordz

Also experiencing this issue

Avatar of Deng20

ye this is really annoying it's just frozen my league has like 5 players who haven't even gone online for like 3 months.

Avatar of Martin_Stahl
Deng20 wrote:

ye this is really annoying it's just frozen my league has like 5 players who haven't even gone online for like 3 months.

After your next qualifying game you should get into a new division. If you get placed into the old stuck division, staff may need to look into it.

Avatar of Mirjana_k

I feel a bit ridiculous , but i have to ask. What happened with the trophy cup that we earn in players league? It doesn’t show on our profile page anymore.

Some bug again? Or ??