It's not live chess, it's the fact that you're on an ipad. Anything other than a computer is unreliable when it comes to chess.com, and even a computer rarely hangs.
Live chess freezes during the game
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During live games I see that my page just hangs and freezes on me. I tried using safari and chrome both on my iPad. I have lost about 5 games this way so far and the issue is not consistent. It works Mostly but hangs sometimes. Any possible fixes/work a rounds/solutions I could try?