login problem

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Avatar of arthurzillo

When I make a move my opponent can't handle giving me the upper hand,they do something so my time keeps going but I can't move unless I go back to login then back to the game which either moves a 

Avatar of Martin_Stahl
arthurzillo wrote:

When I make a move my opponent can't handle giving me the upper hand,they do something so my time keeps going but I can't move unless I go back to login then back to the game which either moves a 

 

Your opponent can't impact your connection. You're describing what can happen in a disconnect from the live server process. There can be a number of causes, but not your opponent.

 

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

Avatar of mintspider

Good day 

I paid up my fees yet I am unable to access chess.com

Help!

l

Avatar of Martin_Stahl
mintspider wrote:

Good day 

I paid up my fees yet I am unable to access chess.com

Help!

l

 

Could you explain more? In order to post you have to be able to access the site.

Avatar of mintspider

Help I cannot remember my password 

how can I retrieve it?

Avatar of Martin_Stahl
mintspider wrote:

Help I cannot remember my password 

how can I retrieve it?

 

There's a forgot password option on the login form. That will send a reset link I believe to the email on the account.

Avatar of Piadeh4
bacibe wrote:

Hi,

I have been playing on my android cellphone (galaxy1) and laptop using the same username and password. it all went well untill i tried logging in with my ipad (using the same password). i couldnt log in, so i tried logging out from the other two devices. now, i can only log in with the laptop, the cellphone and ipad won't recognize my user.

any advice?

thank you,

bacibe 

 

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