Lost games bcause NO EMAIL ALERTS

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demuxer

im very angry ,  I really trusted in the email alerts but I didnt received none in the last 24 hours...  I was at work and always trust in those type of messages, even forwarded to my cellphone

I checked all my settings, and I dont understand why happens Surprised

Is there something to do with these games please??

Dutaber (1518)       demuxer (1511)      1-0 (lost)      33      23 Jan 2009   view     RichardG (1607)     demuxer (1532)     1-0 (lost)     15     23 Jan 2009    view    dexter20003 (1361)     demuxer (1532)     1-0 (lost)     27     23 Jan 2009   view    
Inexorable (1532)     demuxer (1563)     1-0 (lost)     7     22 Jan 2009   view

erik

i'm really sorry to hear that you have lost your games on time. that can be really frustrating.

as for the email alerts, we know we send them - we test it regularly. if your email host eats them as SPAM or doesn't deliver them, there is nothing i can do about it. have you added "alert@chess.com" to your safe-sender list?

also, this can be avoided with auto-timeout protection (a premium feature). 

sorry! :(

demuxer

thanks erik, in fact I have 1 year using the alerts, of course email added in safe-list,   so thats why I cant believe it.

erik

yeah, i'm sorry to hear that. you should check with your email provider.

EnoneBlue

yea its probably in your spam folder, that heppened with me, not that I rely on them

redlite462

so, why rely on email alerts at all?? just check your games within the alloted time and you won't ever run out of time....

dimilsti

I'm sorry too..

CAMLER

Do not blame the alerts because you lose.  You play bad chess because you have 22 games in progress and you have no time to think properly.  So stick to 5 games and put your effort on these games. Then you will start winning also against good players. I usually wait for 3 days to get a weak/bad move from you.

VinceyPoo
CAMLER wrote:

Do not blame the alerts because you lose.  You play bad chess because you have 22 games in progress and you have no time to think properly.  So stick to 5 games and put your effort on these games. Then you will start winning also against good players. I usually wait for 3 days to get a weak/bad move from you.


irrelevant bashing. keep your trolling elsewhere