Malware scam on chess.com

a few minutes ago, I clicked on game review and was taken to one of those pop-up ads that say " your computer has been locked up, do not attempt to restart, call the number below to reset ..." I probably just had to close the tab, but I sort of panicked and restarted my computer. This is a scam, if anyone calls the number they will probably be asked for personal information and possibly become the victim of identity theft. Chess.com should remove that ad immediately. 

Yes, it's a big scam that could have serious consequences for someone who falls for it. I thought this was a relatively safe web site, maybe I was wrong.

You're premium and should not be seeing ads. There's a chance you have malware on your system so you should scan your device.

I also posted in another topic you replied on, and in the off chance there's a bug in the ad code, could you screenshot any ad and send it to me via DM so I can pass along to staff?

Okay, thank you, and I'll screen shot any such ads in the future and send it along. It seemed to come up directly as a result of me hitting game review after completing a game with a bot, however, maybe something on my computer triggered it. I have been seeing some ads while on chess.com lately. Suddenly a new tab will open with an ad, then I have to click back to the original tab. Again, maybe there's something on my computer that's causing it, I'll look into that. I'm glad to hear that it is not chess.com forcing ads on paying customers. Thanks again for the reply, and I apologize for any accusatory remarks.