Missing medals

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Gabosocr

Apr 20, 2025

0

#1

Hi,

I have 3 medals, but the site is showing only 2. It´s not showing in the showcase box either.

Apr 20, 2025

0

#2

wrote:

Hi,

I have 3 medals, but the site is showing only 2. It´s not showing in the showcase box either.

It's possible one came from a member created tournament and that member is muted.

Check your played tournaments and see if that might be the case.

Apr 20, 2025

0

#3

Also, the one that just recently ended may just take a little while to show

Gabosocr

Apr 20, 2025

0

#4

This is the tournament: https://www.chess.com/tournament/live/tournoi-entre-amis-5621027

It seems it was created by @lime_on27.

How can I see if he was muted?

Gabosocr

Apr 22, 2025

0

#5

So, there is no solution for this?

Gabosocr

Apr 30, 2025

0

#6

It happened again. Gold medals are not showing up in my profile. Only silver and bronce.