Mouse doesn't work correctly.

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Avatar of lucavaleriorogledi3

Hi everyone this is lvr typing.

 

I have issues on every board since a couple of days.

I can't pick pieces properly, i have to pick them on top and deployment is horrible, since i have to put them on a close  spot to the square i want to deploy.

Can't play, actually.

Any help?

Playing on Chrome, w7.

Avatar of Kingdom_Hearts

It works for me with windows 7 and chome. I would just re-install the program and clear your history. That should help! -Kingdom_Hearts

Avatar of lucavaleriorogledi3

I already did, but I will try again if no other tip comes.

Avatar of mr_gondola

I'm having a similar issue today.  I've had the program drop my pieces to other squares mid-move.

Avatar of Mr_Tarkanian

Are you guys sure that the program is putting your pieces on bad squares...or are you just making poor moves?  Making poor moves isn't the program's fault.   You rascals.

Avatar of mr_gondola

Hah, Thanks for that tip.

 

I honestly don't know why it's occuring.  I'll just drop pieces, from the opening pawn moving one space instead of two all the way to queens and rooks just stopping along the way to be taken by pawns.

 Who knows.  It might be something with my computer.

Mostly impacting speed games.

Avatar of Kansha

Hey guys! This is really odd :/ Can you tell me where on the site this is happening?

What operating system, browser and browser version are you using when this happens?

Avatar of MrDorsasTTV

This is also happening to me. Windows 7, google chrome, firefox, internet explorer, pretty sure the problem is with the ads. A big black area appears on the top of the page http://live.chess.com/live displaying some ad pushing the chess board down, but then seems to me that the area that "catches" mouse events stays on the normal spot so when we try to move a piece we are actually clicking in another position.

Hope I didn't make it more confusing.

In the image I have the mouse pressed on the red dot but the piece instantly went down and it's impossible to play like that since it wont drag where we want.

Avatar of jandrm

If it's the ad, and I suspect it might be, try using Chrome and install "AdBlock". That prevents ads from showing up and page is clear. Post back if that solves it or not, so others can do that too.

Avatar of MrDorsasTTV

I do have adblock plus in chrome, either enabled or disabled wont help. In the meantime playing in the simple version (http://live.chess.com/simple) works fine.

Thanks for the tip though.

Avatar of velayudhamv

Me to having the same problem,

so every time im aborting and my name is taken into the fair play

any one can guide me what to do,

My mouse pointer is not picking .

Avatar of velayudhamv

i cant pick the pieces & Black area is coming above the board

Avatar of Kansha

Thanks guys! Reporting it now :) I'll write back if we need any more information.

Avatar of mr_gondola

Mine is not ad related that I can tell.  Might be hit detection of where I'm grabbing the piece.

Avatar of Kansha

Those of you who are experiencing this ad problem. I've just been told that this ad isn't coming from us :( 

Perhaps you can install an adblocker extension and see if that resolves the issue. But the problem does not lie with chess.com.

Avatar of kco
doduobird123 wrote:

Australia is looking for skilled immigrants? LOL

Is true, pretty sad really.

Avatar of lucavaleriorogledi3

Well i am premium so i don't have any ands. I play on chrome, w7. I think that might be chess.com toolbar or, well who knows. 

Still can't play.

:( 

Avatar of Kansha

lucavaleriorogledi3,

I've been playing on chrome and things are working fine for me. What version are you using? Do you have any add-ons or extensions installed on your browser? A lot of times, torrent addons for example can cause issues with live chess.

Avatar of lucavaleriorogledi3

Hi Kansha, 

Version 30.0.1599.101 m ( autoupdated )

I don't have any addons but chess.com toolbar and bookmarks bar. 
Chrome updates itself, but the fact is that the problem is not only through chrome.
Shall i try maybe any different chessboard size? I remember that before having the issue i was on a different one.  

Ask for anything further, needa improve my 900 live chess eo asap :P

Avatar of lucavaleriorogledi3

Uh, forgotten to tell you i have radio app on chess toolbar, and  facebook direct contact ( the blue one )