Multiple user names
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flatters1
Jan 29, 2012
0
#1
[COMMENT DELETED]
I assume this is also you:
http://www.chess.com/forum/view/community/multiple-user-names
Well, I thought it was against Chess.com rules to have multiple accounts...
Jan 29, 2012
0
#3
flatters1 wrote:
When I paid for a premium membership apparently I wound up having two different user names on the database. I have one with the chess.com gadget on IGoogle and another one with the diamond membership. How can I combine the two so that I can use the google gadget with my diamond membership? Is there an e-mail address I can discuss this with staff or (God be praised!) a telephone number? Thanks!
You are allowed the ones you have on iGoogle and Chess.com as they are on different sites.
Unfortunately you can't merge the two together though sorry.
Jan 29, 2012
0
#6
kohai wrote:
flatters1 wrote:
When I paid for a premium membership apparently I wound up having two different user names on the database. I have one with the chess.com gadget on IGoogle and another one with the diamond membership. How can I combine the two so that I can use the google gadget with my diamond membership? Is there an e-mail address I can discuss this with staff or (God be praised!) a telephone number? Thanks!
You are allowed the ones you have on iGoogle and Chess.com as they are on different sites.
Unfortunately you can't merge the two together though sorry.
Thanks! That helps. I think there might be another issue though. Just today when I was trying to reach chess.com it struck me that I might be able to reach them through facebook since I had no e-mail address to use. But going on Facebook required a user name which I supplied. Now I'm concerned that I may have inadvertently started a THIRD account in trying to merge the first two!
Can somebody look at my accounts and reassure me that only the iGoogle and Diamond memberships are active? Is there information you need? Can I contact you by phone or e-mail to sort this out?
Jan 29, 2012
0
#7
Ok, I'll assure you .. Its fine :)
You are allowed one iGoogle account, one Chess.com account, one Facebook account.
Unfortunately we don't have phone contact. All of the staff work from their own homes so we don't have one specific contact phone number sorry.
Jan 29, 2012
0
#8
OK. I'm happy now! What I will do is try to cancel the Facebook account. I hope I don't screw it up any more. By the way.. this really is a super site. I have had a whale of a lot of fun with chess since I got involved with chess.com. Most of the people are great and it is easy to avoid the occasional jerkface. Thanks for your help.. 