MY ACCOUNT CLOSED

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Avatar of Gamerdyre

Acc id - Aradhya_Swami

My account closed without any reason 

Plss chess.com fix this issue

Avatar of Martin_Stahl
Gamerdyre wrote:

...

My account closed without any reason

Plss chess.com fix this issue

If you check the account profile, the general reason for the closure will be listed at the top with a link the help article explaining why.

Also, having multiple accounts, without staff approval, isn't allowed, so that is enough to get an account closed.

https://support.chess.com/article/596-can-i-have-multiple-accounts

You would need to contact support directly for assistance, such as if you want to get an alternate account as an approved one.

https://support.chess.com/collection/343-contact-us

Avatar of IPredictYouWillLose

@aradhya_swami

Avatar of JobChess_The13th
Same
Avatar of JobChess_The13th
My account is The-Chicken-Little and I have no idea why it closed
Avatar of Sir_TrashPanda
The-Piggy-Little wrote:
My account is The-Chicken-Little and I have no idea why it closed

Maybe it got banned for having multiple unauthorized accounts. I also noticed you were posting with both accounts at the same time in the same topics. That could be another reason.

Do you have any other alt accounts we should know about?

Avatar of JobChess_The13th
No, that was my school acount
Avatar of IPredictYouWillLose

@the-chicken-little

Avatar of AndrewSmith
The-Piggy-Little wrote:
No, that was my school acount

Can't have more than 1 account,unless you ask support

Avatar of Pudding
Sir_TrashPanda wrote:
The-Piggy-Little wrote:
My account is The-Chicken-Little and I have no idea why it closed

Maybe it got banned for having multiple unauthorized accounts. I also noticed you were posting with both accounts at the same in the same topics. That could be another reason.

Do you have any other alt accounts we should know about?

Hmm a staff told me that you can comment on the same threads with both accounts unless there's prizes

Avatar of T20-World-Cup-2026
Martin_Stahl wrote:
Gamerdyre wrote:

...

My account closed without any reason

Plss chess.com fix this issue

If you check the account profile, the general reason for the closure will be listed at the top with a link the help article explaining why.

Also, having multiple accounts, without staff approval, isn't allowed, so that is enough to get an account closed.

https://support.chess.com/article/596-can-i-have-multiple-accounts

You would need to contact support directly for assistance, such as if you want to get an alternate account as an approved one.

https://support.chess.com/collection/343-contact-us

How is that abuse lol. Mods being funny

Avatar of Martin_Stahl
Just_an_average_player136 wrote:
Sir_TrashPanda wrote:
The-Piggy-Little wrote:
My account is The-Chicken-Little and I have no idea why it closed

Maybe it got banned for having multiple unauthorized accounts. I also noticed you were posting with both accounts at the same in the same topics. That could be another reason.

Do you have any other alt accounts we should know about?

Hmm a staff told me that you can comment on the same threads with both accounts unless there's prizes

The rules state otherwise.

https://support.chess.com/en/articles/8568381-can-i-have-multiple-accounts

Under You may NOT 

  • Comment with both accounts in the same forum thread or discussion.
Avatar of Martin_Stahl
T20-World-Cup-2026 wrote:

How is that abuse lol. Mods being funny

Multiple accounts, without staff approval, are against the site TOS

Avatar of JobChess_The13th

Ok! Thanks!

Avatar of Martin_Stahl
ikraDuyar wrote:

my account is also closed and i cant reach a real person to fix it can someone help pls

If you had an account closed, then you should have received an e-mail on the address associated with that account, with your options.

Avatar of vlad-4543

Wow