My platinum membership doesn’t allow me to take unlimited lessons

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IGDavida
My chess.com membership is platinum level. I am logged in and my membership level is showing correctly as platinum. But when I try to open the next lesson I get a message that I have reached my weekly limit of lessons. I’m currently trying to open the Kgnights
IGDavida
Error: Knights vs Bishops lesson.
Martin_Stahl
IGDavida wrote:
My chess.com membership is platinum level. I am logged in and my membership level is showing correctly as platinum. But when I try to open the next lesson I get a message that I have reached my weekly limit of lessons. I’m currently trying to open the Kgnights

Memberships purchased before September 1st 2022 had different features and pricing.

https://support.chess.com/article/4566-september-1st-plan-changes

The old Platinum did not have unlimited lessons.

IGDavida
Thanks for the information. I’ve sent an email to chess.com support team to get my membership features updated.
Martin_Stahl
IGDavida wrote:
Thanks for the information. I’ve sent an email to chess.com support team to get my membership features updated.

They should be able to do that, though you won't keep your current lower prices.