Thanks for the info. Do you know what the duration is for the maintenance? Nothing pressing, just curious.
Need Tech Support/Customer Support Immediately?
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Seem to be a bunch of people reporting problems with giant screens on their ipads the last couple of days: https://www.chess.com/forum/view/help-support/the-board-is-out-of-the-screen
Jan 28, 2016
0
#4
Yes please close the account kightrapist. They have posted horrible pictures as they have opened a new account.
Personal themes are not working properly.Theme page says I'm using a different one than this. Please correct. Thanks.
Jan 28, 2016
0
#7
Thanks guys!
1. Maintenance is being done by our vender, so we don't have a reliable ETA :/ Soon I hope.
2. Screen issue reported.
3. Knight Rapist Closed
4. Personal Themes Reported.
Jan 28, 2016
0
#9
Jan 29, 2016
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#11
There seems an issue with saving settings in V3 
I tried to change my always "always queen on promotion" setting, but the save button was non-responsive. I switched back to V2 to change the setting, and it was fine.
BlindSam wrote:
There seems an issue with saving settings in V3 I tried to change my always "always queen on promotion" setting, but the save button was non-responsive. I switched back to V2 to change the setting, and it was fine.
There is a bug reporting link for V3 that send a snapshot to the developers. Did you use it? (Posts like this tend to get lost.)
https://www.chess.com/forum/view/general/you-tube-piracy
reports that chess.com videos have been copied to youtube and gives links.
Linked Youtube site has hundreds of chess.com. Polgar and ICC videos.
I want to disconnect my account from Facebook and use my email to login. How can I get this done?
Please check this game for Engine usage from Black - https://www.chess.com/echess/game?id=127739634
The moves for Black appear to be too perfect and there are no inaccuracies as per the free Chess.com Computer analysis.
Jan 31, 2016
0
#16
This user: https://www.chess.com/members/view/DragonWhisperer
who I had never spoken to before, wrote in one forum I had created an off-topic false accusation about the internal matters of one of my teams. I asked her to remove it and then blocked her, but somehow she is still sending me messages (and not very pleasant ones) trying to force me to talk about her religion.
Please can you mute her until you find out how she is getting around my block to send these messages.
Thanks
My opponent was cheating. i think he was using computer . he played the moves within no time in blitz. his username was PredragBL
Perhaps you guys don't know that you aren't allowed to make cheating accusations in a thread.
I am playing a game where my opponent was able to castle through a square that mg queen is covering. Computer glitch? The whole point of having my queen where it is so he can't castle . What gives?
Jan 31, 2016
0
#20
Shaun, I have a person that threatens me over and over. He gets his accounts closed and then comes back as a new person. Today he sent me a book all about his life and how he has learned to dominate and silence people. So.... I guess I know your answer. Continue to put in tickets and block / disable chat..... that is all that can be done? Too bad you cannot find his IP address and put a permanent block on him. He is abusive and people should not have to tolerate this kind of behavior. I don't know much about what your tech people are capable of so I don't know if that is even possible, but it's just a suggestion. I know your team probably gets tired of hearing complaints about others all the time and I do appreciate how tough your job is with all the fixes and people you have to manage here. If you want to discuss this further please message me. Otherwise I will know the answer is as I have already stated in this message. And your ticket system is working again. I have turned in a ticket on him.
Hi guys! The vendor we use to field our contact us form is performing some unscheduled maintenance, so if you need some immediate help, please post here. We'll message you for any details that we need which are proprietary!