They're not fixing it Dave are they? Of course this is pure assumption as it would be beneath them to communicate with their paying customers...instead we get a response from an unpaid moderator 5 weeks ago (appreciated @justbefair) and your response from 'Zane' - I have suspicions that this was a bot response. I think the clock is ticking on my diamond membership to be honest. 

Moderators of chess.com

i've re-read "Zane's" response and it is pretty generic.  could apply to any bug you care to name.  I forgot it was April 23 when I first posted that note.

48 days now... 

we've all going on a summer holiday .... sorry Cliff.