No sound whilst using Firefox

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Avatar of paul_mck

Can someone help me please with a problem which has been bothering me for a while and stopping me playing much on chess.com during that period.

My main browser is Firefox.  Always up-to-date.  Whilst playing games using Firefox, I cannot hear the pieces being moved, neither my own pieces nor my opponent's.  This is a significant disadvantage, particularly when playing bullet or blitz.

The problem does not manifest when using other browsers.

Any ideas out there?

Avatar of lancs38

I also use Firefox and have no sound - in fact, I didn't realise there was meant to be any! I'm guessing here, but I think you may not have the Java Plug-in installed. In Firefox, go to Tools -> Add-ons -> Plugins and see whether Java is shown in the list. If not, go to Java.com and download and install the appropriate version for your operating system. It should then appear in the list, but you may need to enable it.

Avatar of Snikey

its no fun to play without the sounds esp. when 1 minute games.  My sound has been off for a couple weeks.  Does anybody know of a better website to use?

Avatar of paul_mck

Anyone with a solution?  Seems to be a problem others are having...

Avatar of Snikey

still no sounds  time to quit this site I guess

Avatar of NearGreat

I'm new here.

I also use Firefox and have no sound when making moves.

I see the last post here was 5 months here.

Was there a fix or is this still an issue.

Avatar of BheroA

I have the same issue. I actually downgraded to firefox 33 and just use that until a real fix is out

Avatar of Mert-Usl

I just fixed it! You can fix it from Settings>Privacy>Permissions then press autoplay settings. And you can add chess.com and allow audio and video or you can allow for all websites. Then you're ready!