Notification not working

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qarbash
I had to uninstall the app, and after I reinstalled it, it's no longer giving me notifications for my daily games, so what I should do?
Martin_Stahl

Double check in Settings > General > Notifications and make they are enabled. If they are, you might toggle it off, then on.

qarbash

I did it, and restart the phone and cleared cache and data and nothing worked

qarbash

.

jdcannon

What app do you have installed? Can you let us know the version number and what kind of device you are using? 

MSC157
jdcannon wrote:

What app do you have installed? Can you let us know the version number and what kind of device you are using? 

Off topic, but did you get the theme issue I have on mobile?

jdcannon

Yes  

MSC157

Awesome! tongue.png 

burakdemiroz

I also have this problem. I don't get notifications on mobile. 
I am using iPhone 6, chess.com app v3.7.8

BKh90

Same issue, not getting app notifications: iPhone SE version 3.7.8

roccad

Me too, no notifications on iPhone
BKh90
manekapa wrote:
burakdemiroz wrote:

I also have this problem. I don't get notifications on mobile. 
I am using iPhone 6, chess.com app v3.7.8

BKh90 wrote:

Same issue, not getting app notifications: iPhone SE version 3.7.8

roccad wrote:
Me too, no notifications on iPhone

Are you referring to iPhone banners or piece move sounds?

 

Everyone is obviously referring to iphone banner notifications...

manekapa

Are the chess app notifications turned on?

null

burakdemiroz
manekapa wrote:
BKh90 wrote:
manekapa wrote:
burakdemiroz wrote:

I also have this problem. I don't get notifications on mobile. 
I am using iPhone 6, chess.com app v3.7.8

BKh90 wrote:

Same issue, not getting app notifications: iPhone SE version 3.7.8

roccad wrote:
Me too, no notifications on iPhone

Are you referring to iPhone banners or piece move sounds?

 

Everyone is obviously referring to iphone banner notifications...

Are the chess app notifications turned on?

 

Yep. I turned on all, still does not working.

manekapa
Try uninstalling/reinstalling the app.
SoaresAugusto

I have the same problem. My phone is Samsung A9 and the app version is 3.6.8. What should I do? Thank you. 

lampcord

Add me to the list. Notifications were working just fine and then suddenly stopped last night. iPhone 7. Tried uninstall / reinstall. Turning notifications on and off. Nothing fixed it. 

jdcannon

I'm asking one of our iOS gurus to chime in here about notifications  

RonaldJosephCote

                                     null

MickThompson2
Me too. Notifications abruptly ended on both iPhone 8 and iPad.