Chess.com premium membership payment question.

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Avatar of Oraoradeki

Before reading - if you know someone else posted the same question on forums, can you please forward me the link please?

Also, I privately e-mailed the staffs and got a reply saying they'll reply within a day which they didn't. So that's why I'm posting it here. I'm still hoping a staff member will answer it though, just to be sure.

Hello,

I am on a 10 day trial membership, but I know I will get charged recurring if I don’t cancel (I don’t want to cancel because I like the features). I used a prepaid vanilla mastercard because I don’t have my own credit card. However, there is only about $6 on my card. (Can't recharge the card) What does that mean?

I was thinking one of the following three scenarios might happen. Would any of them be true?

A)     Chess.com will charge everything from my card and give me membership only I for the amount of the days in which I can pay for (i.e. if Diamond Member costs $12 a month and I only have $6, then would I get diamond membership for 15 days?)

B)      Chess.com won’t charge anything from my card, but will cancel my premium membership.

C)      I can still be a premium member until the card runs out but will have to go as Gold/Platinum membership.

I wasn’t sure whether I should ask this privately or through the forums.

Thank you in advance.

Avatar of jaclyn

I've sent you a message :)