Opponent Time Run Out- game won't end

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Avatar of DavidR20

I have many games where the opponent's time runs out but the game doesn't end, and my only option is to resign to remove these games from my play list, is there anything I can do?

Avatar of baddogno

Yes.  Try Home>Settings>Daily and toggle Automatically claim victory when time runs out!

Avatar of DavidR20
baddogno wrote:

Yes.  Try Home>Settings>Daily and toggle Automatically claim victory when time runs out!

 

Thanks baddogno! The option wasn't available in the app, but I could change it on the website.

Avatar of thebenb

I've got this problem, but I have that option enabled already. Other games where my opponent has timed out have automatically ended with a win for me.

Any ideas?

It's game https://www.chess.com/game/daily/911276983 if anyone wants to look

Avatar of Martin_Stahl
thebenb wrote:

I've got this problem, but I have that option enabled already. Other games where my opponent has timed out have automatically ended with a win for me.

Any ideas?

It's game https://www.chess.com/game/daily/911276983 if anyone wants to look

The underlying issue has been fixed. The game is over now.