It should be within 24 hours but it does depend on how many you've selected to download at the same time.
Also, can you check your account page to make sure you're checking the right email address -whether its your external one or your @chess.com address.
Have a great christmas yourself :) If the pgn's aren't back within the 24 hour period, let me know please and i'll check to see whats happening on them for you.
Hi,
I am trying to download my games. Ive tried selecting them individually and done the download all etc - i get a note saying i will get an email when they're ready, but no email? I may be jumping the gun here but it's been a couple of hours i think? i kinda thought it'd be near enough instant.
Can anyone tell me how long i should expect to wait? or do i have a problem?
I'm a mac user if that affects anything??
Thanks and have a great xmas
Jock