Please refund

Sort:
Avatar of Thegoose3101

Hi,

I cant see where I can make a ticket. Its just Faq , to another faq page.

Nothing brings me to a contact person or create a ticket.

I thought I had a monthy sub. And today I was shocked , with the payment I saw on my bank.

Please refund the money. I want the monthly sub.

Avatar of justbefair
Thegoose3101 wrote:

Hi,

I cant see where I can make a ticket. Its just Faq , to another faq page.

Nothing brings me to a contact person or create a ticket.

I thought I had a monthy sub. And today I was shocked , with the payment I saw on my bank.

Please refund the money. I want the monthly sub.

https://support.chess.com/en/articles/8572662-what-are-your-payment-policies-refunds-services-currency-etc

Apparently, they want you to send an email to support@chess.com now to request a refund.

The Diamond yearly subscription costs $120. The monthly charge is $17.

Avatar of Thegoose3101

Thank you! Will send a message to that mail address.