https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
https://www.chess.com/article/view/online-chess-cheating
If you feels someone you have been playing is using disallowed resources, you should report them.
https://support.chess.com/article/209-how-do-i-report-someone
The site closed almost 70,000 accounts last month for fair play violations,
https://www.chess.com/article/view/chesscom-update-september-2023#FairPlay
That said, discussions of cheating, potential cheating or cheat detection are not allowed in the general forums. If you would like to discuss, join the following club: https://www.chess.com/club/cheating-forum
Je joue avec des personnes qui utilisent des logiciels.Comment pouvez accepter cette situation??? Je n’ai plus de plaisir à jouer sur votre site….